Frequently Asked Questions
Everything you need to know about shopping with Room Lytham.
What are your shipping options and delivery times?
We offer standard and express shipping across the UK. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Tracking information is provided for all orders.
How do I return an item for a refund?
You can return any unworn item with original tags attached within 14 days of receipt. Simply visit our returns portal to generate a label or bring your item directly to our Lytham boutique.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer digital payment options such as Apple Pay, Google Pay, and Klarna for flexible financing.
How do I know which size to order?
Each product page includes a detailed size guide. Since we stock various premium brands, we also provide specific 'fit notes' to help you decide if you should size up or down.
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within one hour of placement, and we will do our best to assist you.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.